Assess traffic patterns, priority zones, access requirements, and the standards your institution is measured against.
Facility services programs
Services delivered as one program, under one standard.
AMR US Commercial Cleaning delivers commercial cleaning, janitorial services, floor care, and sanitization as components of one accountable program. Since 2001, institutions across Maryland, D.C., Virginia, and Ohio have run on our documented scopes, supervised delivery, and verified results.
Request a ProposalWhat we provide
Every service line, one documented standard across every site.
Most institutions run more than one service line. Each component below is defined in a documented scope, delivered by supervised teams, and verified against the same program standard.
01
Commercial Cleaning Programs
Routine cleaning programs for corporate offices, cultural institutions, and client-facing environments that must stay presentation-ready.
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02
Janitorial Cleaning
Recurring restroom, waste, touchpoint, and shared-area service with IoT-backed task verification for daily and multi-site operations.
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03
Floor Care Services
Planned maintenance programs for hard floors and carpet that protect asset value in entrances, corridors, and common areas.
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04
Sanitization
Cleaning, sanitizing, and disinfection protocols with product-specific contact times, HEPA vacuuming, supervision, and verification.
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05
Carpet & Upholstery Cleaning
Low-moisture deep extraction on a documented schedule — protecting carpet warranties and keeping soft surfaces on their planned replacement timeline.
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06
Tile & Grout Restoration
High-pressure deep cleaning, grout restoration, and resealing for restrooms, kitchens, and lobbies, with repair conditions identified separately.
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07
Stone Restoration
Diamond-abrasive restoration, honing, polishing, and sealing for marble, terrazzo, travertine, and granite in premium lobbies and public spaces.
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08
Electrostatic Disinfection
Supplemental electrostatic application using EPA-registered products whose labels permit the method, with documented contact times and safety controls.
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09
Pressure Washing
Scheduled exterior cleaning for entrances, plazas, facades, parking structures, and dumpster pads — first impressions and slip-hazard control on one cycle.
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10
Post-Construction Cleaning
Rough, final, and multi-phase cleaning that carries projects from turnover to occupancy — inspection-ready delivery for GCs, developers, and owners.
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11
Commercial Kitchen Cleaning
Scheduled degreasing and sanitation for restaurant groups, hotels, and campus dining — health-inspection readiness held continuously, not rescued annually.
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12
Event & Facility Turnover
Overnight event resets for venues, portfolio unit turns for property managers, and post-renovation handoffs — full-space restoration on deadline.
View detailsHow we build the program
The service matters. The program matters more.
A program has to be specific enough for supervisors to enforce and simple enough for procurement to audit. We start with the facility, then document tasks, frequencies, priority zones, and the QA cadence.
Convert the walkthrough into a documented scope: tasks, frequencies, priority zones, and exclusions in writing.
Trained teams execute the scope on schedule, with active supervision and one communication path.
QA inspections and reporting confirm the standard is met before anyone has to ask.
Service details
What each component of the program delivers
For institutions that need a documented baseline standard.
Commercial cleaning covers the recurring scope that keeps corporate and client-facing environments presentation-ready: visible surfaces, common areas, conference rooms, restrooms, and entries — delivered to the same standard at every location.
- Office and common-area cleaning
- Breakroom and restroom upkeep
- Visible dust, debris, and touchpoint attention
For facilities that need verified upkeep throughout the week.
Janitorial service is the daily operating layer: waste, supplies, restrooms, and shared spaces — every task tracked through IoT-backed verification so performance is a record, not an assumption.
- Trash removal and liner changes
- Restroom checks and restocking
- Recurring day, evening, or after-hours coverage
For the assets that carry the most traffic and capital cost.
Planned floor maintenance protects asset value. Carpets, hard floors, and grout get replaced years early without a proper program — scheduled care extends their service life and holds appearance.
- Hard-floor maintenance programs
- Carpet spotting and scheduled cleaning
- Entryway and high-traffic area attention
For environments held to a higher standard of care.
Cleaning, sanitizing, and disinfecting are defined separately in the scope, with the selected product, surface, contact time, frequency, and verification documented.
- High-touch surface protocols
- Restroom and shared-room focus
- Targeted support for higher-standard areas
Not sure where to start?
Start with the outcome. The program follows.
Facility directors do not need cleaning terminology. They need to define the standard the institution must hold, where it slips today, and how performance will be verified going forward.
What every service includes
Every service line runs on the same management system.
Tasks, frequencies, priority zones, and exclusions defined in writing before service begins.
Programs matched to traffic, institutional expectations, and operations — including after-hours and overnight.
A single point of contact, with 95% of service requests resolved within 24 hours.
Supervised inspections against the documented standard, before small issues become patterns.
Where these programs fit
Different institutions carry different pressure points.
Facility type shapes the program. A corporate headquarters, museum, medical office, and property portfolio may need the same core services, but the priority zones, schedules, and verification requirements differ.
Workstations, conference rooms, executive floors, and the daily details employees and visitors judge — HEPA vacuuming standard.
Waiting rooms, exam-adjacent areas, and reception held to clinical protocols, with HEPA vacuuming standard on medical accounts.
Galleries, event spaces, and public areas where presentation carries the institution’s reputation.
Shared rooms, dining areas, restrooms, and member- and student-facing spaces that must hold standard all day.
Common areas, shared restrooms, and entries managed to one documented standard across buildings and stakeholders.
One scope, one communication path, and dashboard-level visibility into consistency across every site.
Service questions
What procurement teams ask before a proposal
How do you keep standards consistent across multiple locations?
One program document governs every service line, so floor care, janitorial, and disinfection all inspect against the same standard. IoT-backed task tracking gives your team dashboard visibility into what was cleaned, when, and by whom — across locations.
Is the scope documented before service begins?
Yes. Every program starts with a documented scope: tasks, frequencies, priority zones, and exclusions defined in writing before the first service. Your team approves the standard; our supervisors deliver against it.
Can service be scheduled after hours or overnight?
Yes. Day porter coverage, after-hours, and overnight scheduling are standard options. Access protocols and building security requirements are documented during onboarding.
How are service issues reported and resolved?
Through one communication path. Requests are logged and tracked, and 95% are resolved within 24 hours. QA inspections are designed to catch issues before your team has to raise them.
Customer experience
What clients say about working with AMR.
Request a proposal
Let’s put your facilities on one accountable program.
Tell us about your locations, the standard they must hold, and where the current provider falls short. We will walk the facilities and return a documented scope and proposal.
Review priority zones across your facilities.
Match service lines and frequencies to operations.
Receive a documented scope before pricing.