Welcome to AMR US (“AMR US,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, chat widget, online forms, communication services, and SMS/text messaging program.
By using our website, interacting with our chat widget, submitting a form, or communicating with AMR US, you agree to these Terms. Submitting an inquiry or entering your phone number does not automatically enroll you in SMS/text messaging. SMS consent must be provided separately through the optional consent checkbox in the AMR US website chat widget.
1. Use of Our Website and Services
You may use our website and chat widget to request information, request a quote, schedule services, communicate with our team, and learn more about AMR US.
You agree to provide accurate and current information when submitting inquiries or communicating with us. You also agree not to misuse our website, interfere with our systems, or use our website or communication services for unlawful purposes.
2. SMS/Text Messaging Program
AMR US may offer SMS/text messaging to individuals who choose to opt in.
Program Name: AMR US SMS Program
Program Description: AMR US may send transactional and non-marketing SMS/text messages for customer care, quote follow-up, walkthrough scheduling, appointment coordination, appointment confirmations, appointment reminders, service reminders, service updates, proposal follow-up, customer support, and follow-up communications related to an existing commercial cleaning inquiry.
You must be 18 years of age or older to use the AMR US SMS service.
Entering your phone number alone does not grant AMR US permission to send you SMS messages. SMS consent is collected through a separate, optional checkbox in the AMR US website chat widget.
Consent to receive text messages is not required to submit an inquiry, request a quote, communicate with AMR US, or purchase services.
3. Types of SMS Messages We May Send
If you opt in, AMR US may send transactional and non-marketing text messages related to your inquiry, appointment, quote request, or services.
These messages may include:
- Responses to website chat inquiries
- Quote follow-up
- Walkthrough scheduling updates
- Appointment confirmations
- Appointment reminders
- Service reminders
- Service updates
- Proposal follow-up
- Customer support messages
- Follow-up communications related to an existing commercial cleaning inquiry
AMR US SMS messages under this program are transactional and non-marketing in nature.
4. SMS Consent and Opt-In Rules
SMS consent is collected using a separate, optional checkbox in the AMR US website chat widget.
The SMS consent checkbox allows you to receive transactional and non-marketing messages related to inquiries, quote requests, walkthrough scheduling, appointment reminders, service updates, and customer support.
The checkbox is optional. It is not required to submit an inquiry, request a quote, communicate with AMR US, or purchase services. The checkbox must be unchecked by default.
5. SMS Disclosures
By opting in to receive SMS messages from AMR US, you acknowledge and agree to the following:
- Messages are sent by AMR US.
- Message frequency may vary.
- Message and data rates may apply.
- Text HELP for assistance.
- Reply STOP to opt out at any time.
- After replying STOP, you may receive one final confirmation message confirming that you have been unsubscribed.
- Wireless carriers are not liable for delayed or undelivered messages.
For help, you may also contact AMR US at +1 301-945-7006 or [email protected].
6. Opting Out of SMS Messages
You may opt out of SMS messages at any time by replying STOP to any text message from AMR US.
After opting out, you will no longer receive SMS messages from AMR US unless you choose to opt in again.
7. No Third-Party SMS Data Sharing
AMR US does not sell, rent, or share SMS opt-in data or text messaging consent with third parties or affiliates for marketing or promotional purposes.
Mobile information and SMS consent data may be shared with service providers only as needed to support messaging services, customer service, or business operations. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.
8. Privacy
Your use of our website, chat widget, forms, and messaging services is also governed by our Privacy Policy.
Please review our Privacy Policy here:
https://amrusclean.com/privacy-policy/
Our Privacy Policy explains what information we collect, how we use it, how we protect it, and how SMS consent information is handled.
9. Intellectual Property
All website content, branding, logos, text, images, graphics, and other materials on our website are owned by AMR US or used with permission. You may not copy, reproduce, distribute, or reuse our content without prior written permission.
10. Limitation of Liability
AMR US is not responsible for damages arising from your use of our website, chat widget, forms, or messaging services, to the maximum extent permitted by law.
We do not guarantee that our website, chat widget, or messaging services will always be available, error-free, uninterrupted, or free from delays.
11. Changes to These Terms
We may update these Terms at any time. Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website, chat widget, forms, or messaging services after changes are posted means you accept the updated Terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
AMR US
Phone: +1 301-945-7006
Email: [email protected]
Website: https://amrusclean.com
